Feedback
Greetings,
It's likely that you have reached this page from one of our partners' services. For you convenience this feedback wizard was created. Choose an appropriate description of the problem you face from the links below.
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You want to contact us regarding
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a problem with an SMS message
And the problem is
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you have sent a message but never got a reply
A message with no reply
Your feedback on the matter will be highly appreciated. Please consider filling out the following form:
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you have sent a message and got back an error notification
Error messages
If you received a reply that starts with "keyword error" or "error. ...", it means, in most cases, that you have sent a malformed message, and the system couldn't determine to which service it was originated. Various error messages' descriptions follow.
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Error. Wrong keyword / Oshibka v tekste SMS
There was an error in the message text
You have sent an erroneous message; please double-check your next submission to comply with the directions posted. Note that even the whitespace between the words is significant in this case.
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Error. Wrong message / Oshibka v SMS
Message designation error
This means you malformed the second part of your message; it's likely you have missed some of the digits there or added some unnecessary ones.
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Error. Wrong invoice message
There was an error sending an invoice
You have sent a message to an sms:bank, but the second part of your message got malformed or corrupted. It's also possible that the service was blocked or suspended due to TOS violation.
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Error. Wrong key message
There was an error sending a key request
You have sent a message to an sms:key, but the second part of your message got malformed or corrupted. It's also possible that the service was blocked or suspended due to TOS violation.
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Error. Wrong chat message
There was an error sending a chat message
You have sent a message to an sms:chat, but the second part of your message got malformed or corrupted. It's also possible that the service was blocked or suspended due to TOS violation.
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Error. Wrong service message
There was an error sending a transaction order
You have sent a message to an sms:transit, but the second part of your message got malformed or corrupted. It's also possible that the service was blocked or suspended due to TOS violation.
We apologize, but cellular operators are charging their subscribers in an automatic way when delivering a message, rendering us completely unable to provide you any kind of money-back service for malformed messages.
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Error. Wrong keyword / Oshibka v tekste SMS
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you cannot send a message, it ain't being delivered etc.
Delivery problems
Please first check if your cellular operator is supported, and try following the instructions provided more closely.
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you have sent a message but never got a reply
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a problem with some website
Website problems
Please note that we are providing SMS-related services only, and that is why we absolutely can't help you should you encounter a problem with one of our resellers. If you're having difficulties downloading something or accessing some restricted section of our partner's website, we first recommend you to go back and contact the site's owner. Only if you cannot reach the real owner of the resource, or if you think you are a fraud victim (someone made you pay for something you never got afterwards), you are welcome to report the case using the following form:
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partnership
Partner with us
If you are interested in services we provide, you're welcome to visit our website or contact the sells and partnership division right away.
